Senior Security Operation Engineer
The full posting
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
Senior Security Operations Engineer
We are seeking a hands-on Senior Security Operations Engineer to operate and improve key enterprise security platforms across endpoint, server, network, and secure access environments. This role will work closely with infrastructure, network, IT, and engineering teams to strengthen security operations, improve service reliability, and drive automation across critical security technologies.
Key Responsibilities
- Design, build, and optimize CrowdStrike across user devices and server environments; define and enforce sensor policies, detection tuning, and response playbooks.
- Administer and support Zscaler ZIA, ZDX, and ZPA. Manage policy lifecycles, tunnel configurations, app connector health, and user experience monitoring.
- Troubleshoot and resolve issues related to network connectivity, VPN, secure access, and SASE services.
- Support security operations activities, incident handling, and root cause analysis across managed platforms.
- Use APIs and scripting to automate routine tasks, reporting, and platform integrations.
- Deploy and manage security platform configurations through Terraform and CI/CD pipelines, following IaC best practices and change management processes.
- Apply generative AI use cases to improve operational workflows, troubleshooting, and team productivity.
Required Skills and Experience
- 7+ years of experience in security operations, endpoint security, network security, or security engineering roles.
- Hands-on experience with CrowdStrike for both user devices and servers.
- Strong knowledge of Zscaler ZIA, ZDX, and ZPA or other SASE solutions.
- Experience in troubleshooting network, VPN, and SASE-related issues in enterprise environments.
- Familiarity with APIs, scripting, Terraform, and CI/CD pipelines.
- Strong problem-solving skills and the ability to collaborate across multiple technical teams.
Discover more about working at Agoda
- Agoda Careers https://careersatagoda.com
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Text as Agoda published it; last compared with the original on 11 Nov 2026.
The application
Your details, then 10 questions.
- 1.In which country/region are you currently based?Pick one (197 options)
- 2.Have you read our Engineering blog? (https://medium.com/agoda-engineering)Yes or no
- 3.Do you as a candidate have a personal relationship with a current Agoda employee?Yes or no
- 4.If yes, please indicate how you know the employee?Pick one: Spouse/Domestic Partner · Family member · Friend · Colleague · Other · optional
- 5.What is the employee’s name?Short answer · optional
- 6.To avoid actual or perceived impairment of our parent company’s independent auditor - Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent cYes or no
- 7.Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom?Yes or no
- 8.Do you agree to Agoda’s use of personal data from your application to improve our recruitment experience? We may collaborate and share your data with third-party providers for recruitment purposes and you may ask to remove your data at anyYes or no
- 9.Do you allow us to provide you TEXT/SMS updates of your interview process? We may engage with a service provider to do so.Yes or no
- 10.Email me about other job openings within the Booking Holding’s entities and recruitment-related newslettersYes or no
Taken from Agoda's application form as it stood on 11 Nov 2026.
The employer: Agoda
Agoda, part of Booking Holdings, sells hotel and travel bookings across Asia; its Bangkok security team covers application security, operations and AI security.
Pay and benefits: Full-time salaried roles with relocation support for some posts, plus a 2027 internship.
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