User Interviews

Part of UserTesting since UserTesting bought it on 7 Jan 2026 (UserTesting's press release; its about page, read 6 Nov 2026, says 'User Interviews is now part of UserTesting, Inc.'). It states it paid over 94,000 participants in the last year and launches over 5,000 studies a month (its participant page, read 6 Nov 2026). Its Better Business Bureau profile (read 6 Nov 2026) rates it F and not accredited, with 117 complaints in the last 3 years and 88 in the last 12 months; the most recent, from 16 to 21 Oct 2026, are about unpaid or withheld incentives.

Yes. Part of UserTesting since UserTesting bought it on 7 Jan 2026 (UserTesting's press release; its about page, read 6 Nov 2026, says 'User Interviews is now part of UserTesting, Inc.'). It states it paid over 94,000 participants in the last year and launches over 5,000 studies a month (its participant page, read 6 Nov 2026). Its Better Business Bureau profile (read 6 Nov 2026) rates it F and not accredited, with 117 complaints in the last 3 years and 88 in the last 12 months; the most recent, from 16 to 21 Oct 2026, are about unpaid or withheld incentives. Payouts: When User Interviews pays the incentive, it is a choice of digital gift cards, a virtual prepaid Visa or a donation through Tremendous (no PayPal, bank transfer or cash); when the researcher pays, the researcher picks the type (cash, PayPal, direct deposit, gift card, check). Most incentives are issued within a day or two, researchers have up to 10 business days, and UserTesting studies are paid by UserTesting within 14 days (its help center, read 6 Nov 2026).

Avg $45+/study; $20–$1,500+/study by format. From User Interviews' participant page (userinterviews.com/hello, read 6 Nov 2026): 'The average study pays over $45', with ranges by format: online research $20 to $1,500+, in-person $40 to $1,000+, 1-on-1 interviews $20 to $300+, diary studies $55 to $400+, online focus groups $40 to $200+, surveys and user testing $20 to $300+. Each researcher sets the incentive per study, so there is no hourly wage. Its help center ('Create a participant account', read 6 Nov 2026) adds: 'It's typical to be approved for 1 to 2 studies per year.' The earlier card's '$50 to $150+ an hour effective' was a third-party estimate that User Interviews' pages do not state, and is left out.

User Interviews pays Avg $45+/study; $20–$1,500+/study by format (platform-stated). It works best as occasional paid participation, not steady income. Worker sentiment: Trustpilot (userinterviews.com): 3.2/5 from 1,267 reviews (read 6 Nov 2026)..

When User Interviews pays the incentive, it is a choice of digital gift cards, a virtual prepaid Visa or a donation through Tremendous (no PayPal, bank transfer or cash); when the researcher pays, the researcher picks the type (cash, PayPal, direct deposit, gift card, check). Most incentives are issued within a day or two, researchers have up to 10 business days, and UserTesting studies are paid by UserTesting within 14 days (its help center, read 6 Nov 2026).

Open to people in 34 countries (its help center's list, read 6 Nov 2026): the US, Canada, Mexico, Brazil, Argentina, Chile and Puerto Rico; Australia, New Zealand, India, Japan, Malaysia and Singapore; and the UK, Ireland, South Africa and 18 countries of continental Europe (among them Germany, France, Spain, Italy, the Netherlands, Poland and the Nordics). A mobile phone number is needed to verify the account.